Financial Support at Arlington ER

Real Help Paying for Emergency Care

Nobody plans for an ER visit, and the bill that shows up afterward can be its own kind of emergency. We’d rather you focus on getting better than on how you’re going to pay for it, so we built a few different ways to make that part easier: a real financial assistance program for insured patients, a straightforward discount for anyone paying out of pocket, and payment plans if you just need more time.

Care Relief Program

For insured patients whose out-of-pocket responsibility is more than they can manage. Discounts up to 100% based on income.

Self-Pay Discounts

No insurance? We automatically apply a discounted fee schedule for uninsured and self-pay patients, no application needed.

Payment Plans

Spread your bill out over time instead of paying it all at once, through flexible in-house payment plans.

The Arlington ER Care Relief Program

Having insurance doesn’t always mean an ER bill is affordable. High co-pays, deductibles, and coinsurance can leave you owing hundreds or thousands of dollars even after your plan pays its share. Our Care Relief Program exists for exactly that situation: it’s financial assistance for privately insured patients whose out-of-pocket responsibility is more than they can reasonably cover, based on household income and family size. Approved patients can see their responsibility reduced by anywhere from 80% up to a full 100%, and once approved, that assistance can stay in place for up to 12 months.

Most Patients Qualify

The majority of applicants who apply for Care Relief are approved for some level of assistance.

Save Up to 100%

Depending on your household size and income, your discount could cover your entire responsibility.

Personalized Review

Every application is reviewed individually, so your discount reflects your real financial situation.

How to Apply

Unlike some programs that only take applications online, ours is a paper application, on purpose. Email CareRelief@ArlingtonER.com or ask about it at check-in, fill out the form with your household income and family size, and we’ll review it and let you know where you land. There’s no cost to apply, and applying doesn’t affect the emergency care you receive either way.

Do You Qualify for Care Relief?

We'll estimate your eligibility by the size of your household.


How This Is Calculated

Your eligibility is based on a few factors, including your household size and income. Our estimator uses these details to show which discount tier you're most likely to fall into.

Many patients across a wide range of income levels qualify for at least some level of assistance.

Arlington ER reserves the right at any time to modify or cancel any of the above options.

Self-Pay Discounts

If you’re uninsured, we don’t bill you at our full charge rates. As a courtesy, Arlington ER applies a discounted fee schedule to self-pay patients, based on the acuity of your visit and the level of service you needed. There’s no separate form for this one; it’s applied automatically to your bill.

Flexible Payment Plans

Some bills just need more time, not a discount. If that’s your situation, we offer in-house payment plans built for exactly this: an unplanned medical visit that’s easier to manage over several payments than all at once. Ask our billing team about setting up a schedule that fits your budget. We also accept cash, credit cards, checks, and ACH payments, if you’d rather handle it that way.

Questions About Paying Your Bill

It’s built for patients who have private insurance but whose deductible, coinsurance, or copay for the visit is more than they can reasonably pay. Eligibility is based on your household income compared to your family size, not on the type of insurance you carry.
No. This is a program specific to Arlington ER, funded and administered by us directly. It has nothing to do with Medicaid, Medicare, or ACA marketplace coverage.
It varies by how complete your application is, but most patients hear back within a few business days of submitting their income and household information.
Yes. If your Care Relief discount still leaves a balance you’d rather pay off gradually, you can set up a Sunbit plan for whatever’s left.
You can still access our self-pay discount if you’re uninsured, or a Sunbit payment plan regardless of insurance status. Reach out to our billing office and we’ll walk through what makes sense for your situation.
No. Emergency treatment happens first, always. Financial assistance is something you can sort out during your visit or afterward; it never holds up your care.

Have Questions About Your Bill?