As a locally-focused, freestanding emergency room, we hear a lot of the same questions from patients and families across Arlington and Pantego. We’ve organized answers below by topic; if you don’t see what you need, reach out to us directly.
Arlington ER is an out-of-network provider for all private health plans. We bill your insurer directly, and under the federal No Surprises Act your emergency visit is processed at your in-network copay, coinsurance and deductible. You cannot be balance billed for emergency care.
Uninsured and self-pay patients are welcome. We offer a discounted self-pay fee schedule and can discuss payment options before or after treatment.
Federal law protects you from surprise balance billing for emergency care. See our Billing Disclosure page for full details on your rights.
Because emergency conditions vary, we can’t quote a fixed price in advance, but our Patient Billing Advocates can walk you through expected costs once you’ve been evaluated.
Yes. We partner with Sunbit to offer flexible payment plans, so you can pay your bill over time instead of all at once.
Our Care Relief Program offers qualifying privately insured patients a partial or full reduction of their out-of-pocket responsibility, based on household income and the Federal Poverty Level. Visit our Financial Support page to learn more.
Yes. If you were injured in a car accident or other personal injury and are represented by an attorney, we can treat you under a Letter of Protection, with no payment due at the time of service.
Contact our Patient Billing Advocates directly. We’ll walk through your Explanation of Benefits and bill line by line to make sure everything is accurate.
Our Chargemaster lists standard charges for common services and procedures. Actual costs vary based on your insurance and the specific care you receive.